With an availability of 24 hours a day, seven days a week, MyCADservices offers superior added value compared to comparable service models.

• Traceability of query status – any time, anywhere
• Automatic notification of status changes
• Immediate solution suggestions via a German-language knowledge portal

Expert knowledge for professional users
The forums on MyCADservices cover the full range from users to experts. The key concept is “cross know-how”: companies do not just use one single software, but instead use an individual environment with various applications. The MyCADservices portal is the key to the know-how of over 300 experts throughout Europe – supplemented by hints and tricks from a database with full text search.

Registering for MyCADservices
The first and foremost mission of MyCADservices is to transparently structure processing of support queries. Maintenance customers automatically receive email notification from MyCADservices as soon as their query (via internet, email or telephone) has been received, processed or closed. Users who want to use MyCADservices first need to register at www.mycadservices.de. Simply click on the button “Wie registriere ich mich?” in the Login window and enter the data as prompted. Your login data will be sent to you once your data is verified. The prerequisite for use is an existing maintenance contract for a product from the SolidLine Group portfolio.